- All returns must be accompanied with a RMA and Invoice copy.
- Part(s) must be in original packaging and in original condition.
- IF YOU WRITE ON THE BOX, YOUR RETURN WILL BE DENIED.
- Non Returnable parts: Used/Installed, Electrical, Special Order, or any part that includes GM VCI Number ( Remote start, Lamps, etc)
- ALL returns are subject to 35% restocking fee.
- *ALL returns must be returned within 30 days of receipt. *This also applies to Cores
- *Cross Rails / Luggage Systems must be returned within 7 days and in NEW condition
- We reserve the right refuse any return if any of our criteria is not met.
- If the VIN is not submitted with the original order, buyer is responsible for any and all shipping charges. Original shipping is non-refundable. Please submit the VIN in the area provided at checkout to ensure fitment. This only applies for replacement parts, not upgrades of any kind.
- Our order cutoff time is 1pm EST. Cancellations must be placed by the following cutoff time. (Ex: order placed at 9am EST can be cancelled up until 1pm EST the same day. Orders placed after 1pm EST have until the following day 1pm EST
- Any cancellation after the cutoff will be subject to the 35% return fee as listed and following return guidelines listed above.